Flood Damage Restoration

Flood Cleanup Services

Flood cleanup

Water Damage Restoration

It’s always discouraging when a flood invades your home.  If not treated quickly, water damage is disastrous to your home or office.  Here at Alpine Cleaning, we have the knowledge skills and professional equipment to put your mind at ease.  From roof leaks to pipe bursts to toilet overflows, we can take care of it all when it comes to flood cleanup and water damage.  We work quickly and efficiently to ensure that water damage doesn’t ruin your walls, floors, or furniture.  We also work closely with your insurance company to cover your claim and make sure that your water damage restoration needs are hassle-free for you.  When you hire Alpine, you can rest assured that everything will be taken care of; We clean up, deodorize, and quickly reconstruct your home or business when water damage occurs

What is the flood cleanup process?

Many people experience flooding in their basement.  A flooded basement usually ruins the carpet first.  It can also damage walls and sheet rock.  Alpine Cleaning and Restoration is a full service disaster company. We work closely with your insurance company to help you with your water damage restoration needs.  We clean up, deodorize, and quickly reconstruct your home or business when water damage occurs.

Fast Response to Water Damage

Response time is critical when dealing with flood cleanup and water damage.  The brick, hardwood, and concrete will absorb water quickly.  This can cause the materials to rot and warp.  This secondary damage occurs rapidly, potentially causing thousands of dollars of damage.  The longer water sits in a structure, the more damage it will cause.  That’s why here at Alpine, we guarantee a 60 minute response time for all emergency service calls in Utah and Idaho. We will do everything we can to save your structure and also guarantee that your house will pass all meter and monitoring tests, verifying your home is completely dry.  Your satisfaction is very important to us!

Rentals for Water Damage Mitigation Equipment

While we are perfectly willing to help you out, sometimes you want to tackle the job yourself.  For the DIY enthusiast, we also rent out our innovative, top-of-the-line, easy-to-use equipment.  We’ve got everything you need to take care of water damage and get your home or office looking great again.

Get In Touch

Don’t hesitate to contact us if you have any problems with flooding or water damage.  The longer you wait, the more damage it will do and the more it will cost you in the long run.  Give us a call right away at at 1-855-4ALPINE.  We’ll give your flood restoration job top priority and get a team out there immediately.

deep cleaning

Deep Cleaning Your Carpet

Deep cleaning

Deep Cleaning

Carpets can get very dirty without us even noticing.  One day we might look down and ask ourselves, “how did this get so dirty?”  Many people hire a professional to come and do the cleaning for them, others prefer to do it themselves.   But whether you do it yourself, or hire a professional, deep cleaning is important for making your carpets last

It’s Important to Have Your Carpet Cleaned Professionally

You might be wondering why you should hire a professional.  After all, you vacuum once a week, right?  Doesn’t that take care of the problem?  Well, not really.  Over time, it’s normal for carpets to fill with dirt, oils, and dead skin particles.  Even the best vacuum cleaners can leave a lot of this debris behind.   The shampoos used by professional equipment penetrate deep into the fibers to break up and dissolve all those trapped impurities.  

Have you ever been on a long hiking trip or a campout where you didn’t have a shower?  Do you remember the oily, grungy feeling in your hair? Do you remember how good it felt once you got in the shower and lathered up with shampoo?  That’s what it’s like for your carpet if all you do is vacuum.  Even if we take our shoes off, there are dead skin cells, food particles, and other impurities to deal with.  

Once the deep cleaning is done with professional equipment, it will feel refreshing and soft again, just like it was when it was new.  When done on a regular schedule, you will ensure that your carpet will last as long as possible and you will have the peace of mind that the dust mites and every other impurity will be shampooed out with our professional cleaning equipment.

How Often Do I Need To Deep Clean My Carpet?

Every home has different circumstances that determine how often your carpet should be professionally cleaned.  A general rule on warranties is to professionally clean them every 12 to 24 months, depending on use and how many kids or pets you have.  Some families should clean their carpets even more often.  It also depends a lot on personal preference.  Just know that regular deep cleaning is important to making your carpets last longer, which will save you money in the long run.

Our Process

Our process of deep cleaning a carpet is very simple and effective.  We use state of the art machines that deep clean the carpet and remove stains.  We can go as far as moving furniture and everything else out to get your entire carpet clean.  Are you the DIY type?  We also rent out our equipment to save your hard earned cash.

If you hire us, Alpine’s deep cleaning procedure includes many steps that other carpet cleaners overlook.  First, we balance the ph levels in your carpet to give you a long lasting clean. Without balancing ph levels your carpet will become dirtier faster. We focus on the details to ensure the highest quality carpet cleaning in the industry. From corner guards to spotting, the details are what set us apart.  Alpine pre-spots at no extra charge, use Citrus Solv to leave your carpets smelling fresh, and several other important steps that others charge extra for.

In order to get the most longevity out of a carpet we suggest using professional equipment that extracts the gunk and deep soils that nest in the base of your carpet.  The reason carpet prematurely wears, is because of these impurities that start ripping apart the fibers in the carpet.  It’s kind of like using a face scrub to get dead skin cells off, except for carpet doesn’t reproduce its own fibers back after being worn off.

 

DIY Process

Those who do the DIY process can get good results if they are willing to put in the elbow grease necessary.  There are several ways to do this but one of the most popular ways I have heard of is to purchase a few cans of foam carpet cleaner from the local store as well as a hand held bristle brush.  There are just a few easy steps.

  1. vacuum – make sure to do a thorough job, the more you suck up now, the easier the next steps will be.
  2. spray down the entire carpet – with the bottled foam carpet cleaner, spray everywhere, especially high traffic areas.  By doing so, this will soak into the carpet and start dissolving the deposits.
  3. scrub – This is where good work ethic comes in handy! scrub the floor in a circular motion form one side of the room working towards the other.
  4. Let it sit – It’s important to let the carpet sit because this will give the cleaner to break down the grime deposits and allow them to work their way up.
  5. Vacuum again.  This is the most important step because you don’t want your hard work to go to waste! Vacuum again to suck up all of the dried impurities that your scrubber and carpet cleaner brought to the surface.

If this sounds like too much, but you still want to do it yourself, we also rent out our professional equipment for very affordable rates!  Get in touch with us today if you want to know more.

upholstery cleaning

Upholstery Cleaning

upholstery cleaning

Photo by Benjamin D. Esham

Upholstery Cleaning

Upholstery can be an expensive investment and you want to take care of it as best you can.  If you want your upholstery to last, regular cleaning, either by a professional, or with professional equipment is important.  How often you should have it professionally cleaned varies, but the recommendation is every 12-18 months.  Depending on how much you use it, and how many children or pets you have, you might need to clean more often.

Vacuum

The first step in the cleaning process is to vacuum.  You want to remove debris that might be disolved into the couch fibers themselves.  I would suggest you vacuum thoroughly for several minutes with the upholstery brush tool before going into any cleaning.  This will prepare the fibers and help you get ready for the more deep cleaning.

Spot Cleaning  Your Upholstery

The next step to cleaning your upholstery is to do some spot cleaning.  It’s important to use a spot cleanser that doesn’t change the original color of your couch.  Before spot cleaning, test the formula in an discreet area of your couch first.  Once it dries, check to see if there is any discoloration.   Once you’ve tested the solution, feel free to treat the other spots in the areas that need to be treated.

Cleaning Your Upholstery

You can now dive into the actual cleaning.  If you are on a tight budget, some simple clear dish soap in warm water will work great.  For microfiber-suede, a 50% alcohol-water spray works well to clean and dry quickly.  You will also need some clean white dish cloths or sponges.  Work up some suds, then gently scrub in a circular motion over the entire couch.

After you’ve cleaned your entire couch, you’re done!  Just let it dry and then enjoy your cleaner, brighter furniture!  If you want a deeper clean, we offer top of the line equipment that not only cleans the fibers on the surface but also deep cleans your upholstery fibers for a fresh new living room!

We Can Help

If you’d like to have the assistance of a professional, we are always available.  Get in touch with us today to see how we can help.

house fire

What to Do After a House Fire

What Should You Do After a House Fire?

house fireHow many times have you doubted whether or not you left the stove on? Curling iron? Did you leave any candles lit? Did you put out that cigarette all the way? We try to be as careful as we can when it comes to fire safety but unfortunately accidents do happen. It can take a while to get over the loss you suffer if you become a victim of fire damage. It can be very emotionally draining but there are things you can do to make the recovery process easier when disaster strikes.

Don’t Go Back In After a Fire

Safety is the most important thing when it comes to the moments after fire damage.  You’ll be tempted to run inside to see what can be salvaged. Don’t do it. Only fire fighters and emergency responders will be able to tell you when or if it’s safe to return to a fire damaged structure. Nothing is worth risking your life for.

Call Your Insurance Agent

Before we talk about this step, it’s important to note how important insurance is.  It’s a good idea to be fully covered. Make sure to get a policy that will cover you in case of a fire. If you have coverage, contact your insurance agent first.  Not only will they tell you what you need to do in order to get money to repair your damages, they can help assist you with immediate action.

Immediate Fixes

Once the fire crew has given the all clear, you will want to do a few specific things first.  If you had a sprinkler system go off you will need to start pumping out water. Cover any damaged windows and doors.  If the damage leaves you feeling overwhelmed, get a hold of your agent.  They can guide you through the process.

Make a List of What Needs Replaced

Many insurance agents will ask that you do make a list of your valuable belongings before any type of damage happens. It is a good idea to keep an up to date list because it will save you a headache if the worst happens. If you didn’t already have one, take a survey of your belongings so you can know the amount of loss you need to report to your insurance agency.

Save Your Receipts

Anything that you buy to repair your home after fire damage has the potential for reimbursement from your insurance company but you do need those receipts. If fire damage has made your home unlivable ask a friend or family member for a safe place to store all of your documentation. It will come in handy later.

Start Replacing Valuable Documents

There are a lot of things you’ll be thinking about after the fire.  Family heirlooms, jewelry, furniture; these are all things to worry about, but they might not be as important as you think.  Don’t forget about important documents you owned.  Look for birth certificates, social security cards, passports, credit cards and other important documents.  You don’t want to end up needing them only to find you don’t have them anymore.  Replacing them is very time consuming.  You want to get started as soon as possible.

The most important thing to remember when recovering from fire damage is to try and stay calm.  The safety of you and your family come first.  You can replace anything else. Rely on professionals like insurance agents to do the hard stuff for you, after all it’s their job.  And when you’re ready to get your house restored, be sure to get in touch.

what to save

What to Save

What to Save After A House Fire

Before a professional fire damage restoration team can clean up after a house fire, you have to decide what to save.  This is often the most difficult part.  If the fire was put out with water, you’ll also need to contend with water damage.  Fortunately, you can save most of your belongings.  Just make sure to follow the safety rules before you throw anything away.

Food items

Its important to be cautious while dealing with the food situation.   First, throw away any burned food.  Food exposed to heat can become a nesting ground for bacteria, so throw away anything exposed to the heat, smoke, or ash.  Trash dented, rusted, or bulging canned foods.  Its better to be safe then risk getting food poisoning.

Refrigerated Food

A properly sealed refrigerator will keep cold for about four hours without power, so you might be able to save the food in it.  If your refrigerator was not damaged in the fire, check its contents. Confirm that the food is still cold and that no soot got in. Otherwise, a good rule of thumb is simply, “if in doubt, throw it out.”

Frozen Food

Any food in the freezer can be used if it still has ice crystals on it and if it still feels cold and hard. If not, discard it. Again, whenever in doubt, discard it.

Medicines and Cosmetics

It’s tempting to try and save medicines because they’re so expensive, but you have to be careful.  You don’t want to put anything harmful in your body.  Inspect medications and cosmetics carefully.  Save them only if they’re clean of soot, dust, and any chemicals used to extinguish the fire.

Clothes and Textiles

You can easily save clothes and textiles.  Discard these materials only if burnt, otherwise simply clean and disinfect them. Be extra cautious with clothing for babies and children.

Other Contents

You can save most other contents of your home.  Clean and disinfect them to make sure they’re soot and dust free.

Let Us Help

Alpine Cleaning and Restoration are experts in fire damage restoration and are there to help you if you need it.  Don’t hesitate to get in touch with us if you need any help.  Our staff is on call 24/7 to help you.

mold removal

Mold Removal

Mold removal

 

Fuzzy, dark spots dot your shower tile.  Large, black patches coat sections of your basement walls.  You’ve got a serious mold problem.  Mold removal can be expensive to remove, but it’s even more expensive not to.  It causes the value of your home to plummet.  More importantly, it’s a health risk.  The spores cause allergic reactions, leading to rashes, coughing, wheezing, and eye irritation.  Prolonged exposure can have serious health complications, including weakening your immune system and potentially causing brain damage.

Here are a few things to do about mold removal.

Mold Removal: What You Need To Do

1. Keep Things Dry

Prevention is the key.  The most important thing is to keep things dry. Mold spreads in warm, wet areas. In areas where the humidity can get as high as 70%, prevention is a constant struggle.  One suggestion is to invest in a high quality dehumidifier. Even in places like here in Utah or Idaho, mold can still take root, so don’t assume you’re safe.  Make sure your dryer has an anti-humidity vent.  Your goal is to keep the humidity level at 54% or lower. Check your home for leaks.  If you find any, clean them up with a dry towel, then call a professional plumber to fix the leak if you can’t do it yourself.

2. Circulate the Air and Regulate the Temperature

Mold thrives is places of low light, stale air, warm temperatures.  If the temperature is above 75° F, then you’re at risk.   Try to keep the temperature between 69-73°F for a perfect middle ground. Keep fresh air moving in your home and find ways to let in natural sunlight. Change the filters in your heating and air conditioning vents regularly.  For the best results, invest in a quality air purification system that includes a HEPA filter.  When you take a shower, open a window and turn on a fan, if you have one available. This will help lower humidity as well as circulate the air.

3. Know Where To Look

Closets are mold’s favorite place to grow.  Check them regularly and amek sure there is no growth. Never place damp clothing in your closets.  Basements, are also a good place to cultivate spores because of the lower light levels and occasional plumbing leaks.  Watch for signs of dampness.  Plants also are a mold.  Avoid putting too many inside your home and space them out.  Plastic plants are better for decorations because they don’t require water.

4. Clean It Up

Despite your best efforts, mold may still take root.  When mold starts to grow, it’s important that you get rid of it quickly.  The longer it sits, the deeper it seeds itself, and the harder it is to remove.  Remember that mold spores are often toxic, so you need protection.  Wear a mask, eye protection, and protective gloves.  Keep in mind that not all masks can filter mold spores, so check the packaging before you buy them.

For small patches on bathroom tiles, a good spray of bleach can kill it, but be sure to leave a window open so toxic fumes don’t build up. Sometimes, it’s better to dampen the mold before cleaning, since it can lessen the amount of spores in the air while you clean.  Soak a washcloth in warm water and dab the infested area a few times before wiping it off.

5. Know What You Can’t Clean

For certain surfaces, mold removal is impossible.  Porous surfaces have too many spaces for spores to sink into to ever be cleaned once mold takes root.  Carpeting, drywall, wallpaper, and fabric are all on that list. If you find mold taking root in them, then you have to remove those surfaces and replace them

Give Us A Call

If you have any questions, or would like some professional help, don’t hesitate to get in touch with us.  Alpine Cleaning and Restoration has specialists in mold removal.  If you live in Utah or Southern Idaho, our experts are on call 24/7 to help you with all your cleaning needs.

basement floods

What to Do When Your Basement Floods

Basement flooding

Basement Floods

When your basement floods, it can be a nightmare.  The whole process of draining the area and preparing the damage can be really intimidating.  Alpine Cleaning and Restoration recommends that you follow these steps so that the clean up is more effective:

  • Stay SAFE and Recognize the Risks! Please DO NOT Risk Serious Injury

A flooded basement can be a serious health and safety risk.  If your basement floods, follow these rules to make sure you stay safe.

  • Avoid going down into the basement if possible.

In severe basement floods (water covering the basement floor to a depth of an inch or more), it’s best to stay out of the basement until the water is pumped out by a professional. Standing water in your basement can contain harmful bacteria, so wear protective clothing if you have to enter the area.

  • DO NOT touch electrical wiring or fixtures.

ALWAYS turn off electricity and natural gas before going into a flooded basement.  Electrical devices other than a battery-powered flashlight put you at risk of electric shock, so avoid using them.

basement floods

  • If it’s safe, Try to Determine the Cause and Shut Off the Failed Plumbing or Water Source as Quickly as You Can!

Heavy rains leading to swollen groundwater levels cause the majority of basement floods.  Some basement flooding is caused by plumbing, or other water source failures. If a water pipe, washer hose, or other pressurized water source fails, it could spew gallons into your basement. In this type of situation, your first step in solving the problem would be to turn off any failed plumbing to prevent more flooding. Sometimes the source of unwanted water is obvious, such as a busted water line. In other cases, water may be leaking into your basement in different areas.  You may need to took carefully to find them.

  • Call Alpine Cleaning and Restoration and We Will Be There to Help ASAP!

 Alpine Cleaning and Restoration Specialists are professionals who come to the rescue when you need someone to pump out a flooded basement.  We have the equipment to dry out your home before rot and mold has a chance to settle in. You will want to have us visit your home within 48 hours to avoid mold growth.  That’s why Alpine Cleaning and Restoration Specialists promises a 1-hour response time to all flooding emergencies.  Get in touch with us and we will be there imediatley.

Sweating

Stop House Windows from Sweating

sweating

What Is Sweating?

Sweating is when warm moist air meets a smooth, cool surface. This is also known as condensation. It is the same process that causes the outside of your glass of Diet Coke to become moist.

If you have a problem with the windows in your home sweating, you may think the problem is with the windows. However, that may not be the case.

A simple wall hygrometer can tell you the humidity level inside your home. Humidity levels in your home should be between 30 to 50 percent (lower when the temperature outside is colder). When humidity levels exceed this, you will start to see condensation or sweating on your windows.

Alpine Cleaning & Restoration has a few simple suggestions below to keep humidity levels in your home lower and to prevent your windows from building up condensation.

Immediate Solutions to Stopping Condensation on Windows

1. Open the windows and doors to let your house breathe when the temperature allows it. Poor air circulation and lack of ventilation causes high humidity.  When you open a window or door, it equalizes air in your home with the outside.

2. Check that your clothes dryer exhaust hose is free of debris and that it is properly vented to the outside and not the attic. Ensure that vent ducts as short as possible and seal them with foil/duct tape or caulk to ensure that the moisture exits your home.

3. Always turn on a fan when cooking. Also try to minimize cooking times.

4. When showering turn on the exhaust fan and take shorter showers with cooler water.

5. Place a fan blowing onto the window to evaporate the liquid and put it back into the air. Of course, this will only work as long as the fan is turned on. You can also wipe the windows to remove the moisture. This will help prevent mildew or mold from growing.

6. Cover windows with plastic film or interior storm windows. Doing so will provide a layer between the moist warm air and the cold surface.

7. Setting your thermostat lower will reduce the temperature difference between the air and the glass. Temperatures between 66 to 68 degrees are most effective.

Ways to eliminate the problem indefinitely

1. Install exhaust fans in your bathrooms, kitchen, and laundry room. If possible, install a timer that will keep the fan running for 15 to 20 minutes after you shower to remove any excess moisture. A timer can also be used in the laundry room as well.

2. Invest in double paned windows and/or storm windows. If condensation is still prevalent despite new storm windows, then you need to caulk or weather strip around the two windows.

3. Seal the areas around your window using caulk, then spray foam or weather stripping to close any gaps.

4. Reduce the number of aquariums and plants in your house–both add moisture to the air, increasing humidity levels. If possible, water the plants in your home less often.

5. Invest in a dehumidifier with a humidistat to keep the humidity in your home between 30-50%. Dehumidifiers are great for bathrooms and basements where humidity levels are highest.

For problems with wall condensation or mold growth contact us at 1-855-4ALPINE to get a free estimate.

holiday safety tips

Holiday Safety Tips

holiday safety tipsSafety First

Everyone loves the holidays.  Getting to meet with your family, giving (and receiving) gifts, eating good food; what’s not to love?  But you don’t want your joyous event to turn into an unexpected tragedy.  According to CNN, there are plenty of accidents that can occur around the house during the holidays, especially fires.  Every year, accidental fires kill more than 400 people and cause over $900,000 worth of property damage.  Sparing a moment’s thought for your safety can prevent it.

While enjoying your holiday will be your top concern, don’t let your fun outweigh your safety.  There are a few things you should keep in mind if you want to stay safe during the holiday season.  Here are some tips for you.

10 Safety Tips For the Holidays

  • Use a timer when cooking on the stove top or oven so you can’t forget and leave it on
  • If you have a log fire place, make sure to use the screen
  • Never burn wrapping paper, boxes, or trash in your fire place
  • Don’t leave a fire, candles, warmers, or space heaters unattended
  • Lit candles can start fires; use candle or fragrance warmers instead
  • Real Christmas trees dry out in 2 weeks- get rid of the fire hazard
  • Check holiday lights for cracked or broken bulbs, or frayed wires; don’t use them
  • Replace overheating Christmas lights
  • Never over fill a turkey fryer with grease
  • Never use “indoor lights” outdoors

Let Us Help

Alpine Cleaning and Restoration Specialists, Inc. knows that fire damage in your home can be devastating.  While we hope nothing bad happens, be sure to get in touch with us if a fire should strike.  Our disaster response team is on call 24/7 and promises a 1-hour emergency response time, so if you need us, we’ll be there.

We wish you a happy and safe Merry Christmas!

Frozen pipes

Prevent Frozen Pipes

Frozen pipes

Winter Is Upon Us

Temperatures plummeted in the aftermath of Tuesday night’s storm.  The air is now well below freezing across the whole state of Utah, creating all kinds of problems.  Heavy snow may collapse roofs.  Frozen sidewalks may lead to injuries in falls.  And there’s always that one neighbor who borrows your snowblower and never returns it (looking at you, Adrian!).  These aren’t the only problems, though.  You also have to worry about frozen pipes.

Frozen Pipes

Frozen pipes are a common problem in any winter month.  They can be difficult to thaw out and, if not fixed quickly, could burst and flood your home.  There’s nothing worse than flood damage when it comes to ruining the value of your property, so be sure to protect yourself against frozen pipes.  KSL.com has provided a useful article that provides some pretty good tips for keeping your pipes from freezing.  In addition to what KSL has to say, we’d like to add some extra tips you might find useful.

Additional Tips

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer’s or installer’s directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes.  Pipe sleeves, UL-listed heat tape, heat cable, or similar materials can keep exposed water pipes warm.  In a pinch, newspaper can provide some degree of insulation and protection to exposed pipes.  For pipes not normally subject to freezing temperatures ¼” of newspaper can provide significant protection.
  • Consider relocating exposed pipes to provide increased protection from freezing.

Give Us A Call

With proper care, you can protect your pipes from freezing over, but there’s always the chance something else can go wrong.  If your pipes do freeze and burst, it will cause flooding when the pipes thaw out.  If you experience flooding as a result of burst pipes, get in touch with us.  We are on call 24/7 and promise a 60-minute disaster response time for just such an event.  We’ll get your house cleaned and dried before mold has a chance to set in.  Afterwards, you won’t be able to tell that any damage ever happened.